Internal report Generated by Hilda · July 2026

Meta Ads
Audit

All active HH clients · 13 accounts · Data: 9 Jun – 8 Jul 2026

13
Accounts reviewed
~$44.7K
Total spend (30d)
4
Needs urgent action
4
Monitor closely
5
Performing well
1
No data / inactive

Priority actions this week

Cyber Safety Project
Zero data returned for the full 30-day period. Account may be paused, disconnected, or have a billing issue.
→ Check Meta Business Manager immediately
GluteGuard
ROAS 0.05 on $6,333 spend — 4 purchases, $321 revenue. Traffic is working (CTR 3.5–4.75%) but there's no bottom of funnel.
→ Verify pixel purchase events + check retargeting is live
Silver Cross
EOFY "Wave + Freebies" creative: $6,457 spend at ROAS 0.04. Frequency 4.28. Sale ended 3 July.
→ Pause EOFY creative + scale COVE STATIC (ROAS 3.76)
Silver Cross (retargeting)
371 add-to-carts worth $315,596 in the period — only 23 purchases completed. 93% ATC drop-off rate.
→ Build ATC retargeting campaign immediately
Accelerate Auto
46 leads at $7.33 CPL — best efficiency in the portfolio. Only spending $337/month. Budget is starving the account.
→ Scale budget 3–5x to capture more lead volume
Visions Fitness
Frequency 4.49 on just $659 spend. Only 5 leads at $132 CPL. Audience saturated, creative fatigued.
→ Expand audience targeting + rotate in fresh creatives

Account overview

Client Status 30d spend Impressions CTR Freq. Conv. CPA / ROAS Key flag
Silver Cross
Prams / baby products
Urgent
$21,260
1,900,789
1.15%
4.28
23 purchases
ROAS 1.14
EOFY creative draining budget at ROAS 0.04 · Frequency critical · ATC retargeting gap
GluteGuard
Health supplement / ecommerce
Urgent
$6,333
1,021,074
1.73%
2.11
4 purchases
ROAS 0.05
BOFU missing — traffic working, zero purchase funnel · Pixel likely not tracking revenue
Emen8
Sexual health / NFP
Monitor
$5,556
297,844
2.64%
2.16
Awareness
N/A
Awareness KPIs need formal definition · LP load speed dropping 40% of clicks
Klaylife
Lighting / homewares / ecommerce
Good
$3,583
225,858
2.87%
2.03
12 purchases
ROAS 5.02
Strong ROAS, healthy frequency · Scale budget 20–30% · ATC retargeting opportunity
Holmes Aviation
Aviation education
Good
$2,553
515,909
1.56%
1.59
15 leads
$170/lead
$4,365 effective revenue/lead (enrolment value) · Low frequency — room to scale 30–50%
BB Garage
Auto / 4WD / mechanic
Good
$1,993
208,259
5.61%
2.75
26 leads
$77/lead
CTR 5.61% outstanding · Phone conversions add uncounted leads · Solid performance
Thrive 365
NDIS / disability services
Good
$1,285
85,997
4.27%
2.87
19 leads
$68/lead
Strong CTR + CPL · Frequency approaching 3 — creative refresh needed soon
The V Spot
Vegan / eco products
Monitor
$967
39,028
4.07%
2.57
30 purchases
ROAS 1.86
Decent volume but ROAS 1.86 has room to grow · AOV low (~$60) · Strong CTR
Visions Fitness
Gym / group fitness
Urgent
$659
103,731
1.48%
4.49
5 leads
$132/lead
Frequency 4.49 — audience completely saturated · CPL too high · Needs refresh
Accelerate Auto
European auto service
Good
$337
38,762
3.00%
2.17
46 leads
$7.33/lead
$7.33 CPL is exceptional — best in portfolio · Budget only $337 · Scale immediately
Busselton Auto
Auto service · WA
Monitor
$204
28,739
5.61%
2.01
1 lead
$204/lead
7 appointment bookings via pixel not counted as leads · Tracking may be incomplete
Core Diesel
Diesel / 4WD performance · QLD
Monitor
N/A*
N/A*
0 tracked
API rate-limited during pull · Creative data retrieved · Conversion tracking not set up
Cyber Safety Project
Education / NFP
Urgent
$0
Zero data for 30-day period — account paused, billing issue, or disconnected

Client deep-dives

Cyber Safety Project  Urgent

Account act_2457838967625954 · Education / digital safety / NFP
⚠ Zero data returned from Meta API for the full 30-day period (9 Jun – 8 Jul 2026). The account returned an empty dataset — no campaigns, no spend, no impressions.
  • Log in to Meta Business Manager and check account status immediately
  • Confirm whether campaigns are paused intentionally or due to a billing/policy issue
  • If paused intentionally — confirm with client whether campaigns should be reactivated
  • If disconnected — reconnect the account to the Business Manager

GluteGuard  Urgent

Account act_178572972577320 · Health supplement / ecommerce
30d spend
$6,333
Purchases
4
Revenue
$321
ROAS
0.05x
Frequency
2.11

Top creatives (by spend)

CreativeSpendCTRPurchases
How To Read Labels (Blog)$8914.75%0
Nicole Digestion Reel$7434.30%0
3 Things You Might Not Know$6124.10%0
⚠ Traffic campaigns are working — CTR 4–4.75% is strong. The problem is zero purchases flowing from this traffic. BOFU is missing or broken.

Issues

  • $6,333 spent, $321 revenue returned — effectively burning money
  • No retargeting campaign visible for warm audiences (site visitors, video viewers)
  • Pixel purchase events may not be firing correctly on the website
  • All spending is TOFU — no BOFU/MOFU campaign confirmed active

Recommendations

  • Check pixel purchase events in Meta Events Manager — verify real-time firing
  • Confirm whether a retargeting/warm audience campaign exists and is active
  • Build BOFU campaign targeting: website visitors 30d + video viewers 50%+
  • Consider pausing TOFU spend until retargeting is proven to convert
  • Compliance note: creatives must not reference coeliac disease directly

Silver Cross  Urgent

Account act_2289932561244669 · Prams / baby products / ecommerce
30d spend
$21,260
Purchases
23
Revenue
$24,275
ROAS
1.14x
Frequency
4.28

Creative performance

CreativeSpendCTRROAS
EOFY Wave + Freebies (Video)$6,4571.2%0.04x
Reef + Free Highchair (Video)$2,0581.0%0.94x
COVE STATIC$3583.89%3.76x
⚠ Wave + Freebies: $6,457 spend at ROAS 0.04 — $248 revenue. EOFY sale ended 3 July. This creative must be paused immediately.

Issues

  • Frequency 4.28 — audiences seeing ads 4+ times, fatigue suppressing performance
  • EOFY creative still running 6 days after sale ended — $6,457 wasted this period
  • Account-level ROAS barely breaking even at 1.14x
  • 371 add-to-carts ($315,596 value) → only 23 purchases: 93% checkout drop-off

Recommendations

  • Pause all EOFY creatives immediately (sale ended 3 July)
  • Scale COVE STATIC budget — only performing creative at 3.76x ROAS
  • Build 2–3 new product-focused static variants similar to COVE STATIC
  • Build ATC retargeting campaign — this is the single biggest revenue opportunity
  • Implement frequency caps to address 4.28 average and reduce fatigue

Visions Fitness Centre  Urgent

Account act_387941175363017 · Gym / group fitness · Hawthorn
30d spend
$659
Leads
5
CPL
$132
CTR
1.48%
Frequency
4.49

Issues

  • Frequency 4.49 — every person in the audience is seeing ads 4.5 times on average
  • CPL $131.77 is not commercially viable for gym membership acquisition
  • CTR 1.48% is below average, confirming creative fatigue
  • 12 add-to-cart events ($148) but no completed purchases — checkout flow issue

Recommendations

  • Expand audience — broaden geographic radius or add new interest layers
  • Rotate in at least 2 fresh creatives immediately — current ads are exhausted
  • Investigate the checkout flow — $148 in ATC suggests a purchase option exists but isn't converting
  • Consider testing lookalike audiences from existing members

Klaylife  Good

Account act_39793018 · Lighting / homewares / ecommerce
30d spend
$3,583
Purchases
12
Revenue
$17,984
ROAS
5.02x
Frequency
2.03

What's working

  • ROAS 5.02x — one of the strongest returns in the portfolio
  • CTR 2.87% — well above ecommerce average
  • Frequency 2.03 — healthy, audience not fatigued, room to scale
  • $231,253 in add-to-cart value signals strong purchase intent in the funnel

Opportunities

  • Scale budget 20–30% — frequency is low enough to absorb more reach efficiently
  • Build ATC retargeting campaign — $231K in cart value with only 12 purchases is a gap
  • Confirm whether Lighting campaign is a separate product push (very low individual creative spend suggests DPA/Advantage+)
  • If DPA is running, verify catalogue feed quality for the Lighting collection

BB Garage  Good

Account act_288151963 · Auto / 4WD service / mechanic
30d spend
$1,993
Leads
26
CPL
$77
CTR
5.61%
Frequency
2.75

Creative performance

CreativeSpendConv.Notes
Messenger — Service Detail Copy$1983High intent
Pre Trip – Customer$3127CTR 6.8%
Phone calls adding uncounted conversions 8 calls placed via Meta, 3 connected 20+ seconds, 2 connected 60+ seconds. True CPL is lower than $77 when phone leads are included.

What's working

  • 5.61% CTR — joint highest in the portfolio, alongside Busselton Auto
  • Messenger campaign driving detailed, high-intent enquiries
  • 3,242 landing page views — strong traffic quality

Opportunities

  • Include phone conversions in CPL calculation — true CPL likely $55–60
  • Frequency at 2.75 — still healthy, but monitor monthly
  • Explore scaling the Pre Trip – Customer creative (CTR 6.8%)

Thrive 365  Good

Account act_1379930255695994 · NDIS / disability services
30d spend
$1,285
Leads
19
CPL
$68
CTR
4.27%
Frequency
2.87

What's working

  • $67.64 CPL is solid for NDIS/disability services lead gen
  • CTR 4.27% — second highest in the portfolio, creative resonating
  • 19 leads from $1,285 is an efficient result for this budget

Watch points

  • Frequency 2.87 — approaching 3, will need creative refresh within the next 2–3 weeks
  • WhatConverts showing 4 leads vs 19 Meta-reported — attribution discrepancy to investigate

Recommendations

  • Prepare 1–2 new creatives now before frequency triggers fatigue
  • Investigate WC lead vs Meta lead discrepancy — may be attribution or tracking gap
  • CPL economics are strong — test a modest budget increase

Holmes Aviation  Good

Account act_1226410775060835 · Aviation education / pilot training
30d spend
$2,553
Leads
15
CPL
$170
Video views
251K
Frequency
1.59

What's working

  • Frequency 1.59 — lowest in portfolio, massive room to scale without fatigue risk
  • 251,124 video views at low cost — strong awareness building
  • $65,483 in attributed conversion value from 15 leads = $4,365 per lead (enrolment value)
  • High-value lead type justifies $170 CPL commercially

Opportunities

  • Low frequency means this account can absorb a 30–50% budget increase
  • Test direct-response creative with harder CTAs alongside current video content
  • Build lookalike audiences from converted leads (enrolled students) if data available
  • Ensure lead quality is being fed back from sales team to validate CPL economics

Accelerate Auto  Good

Account act_1343563229050780 · European auto service · Brisbane
30d spend
$337
Leads
46
CPL
$7.33
CTR
3.00%
Frequency
2.17

Why this is exceptional

  • $7.33 CPL — industry benchmarks for automotive lead gen sit at $30–$80+
  • 46 leads from $337 — extraordinary efficiency at current spend level
  • Frequency 2.17 — still healthy, room to scale before fatigue
  • CTR 3.00% — strong creative performance

Scale plan

  • Scale budget 3–5x immediately — current CPL easily justifies $1,000–$1,500/month
  • Set a ceiling at the point where CPL exceeds $40–$50 (based on service value)
  • Monitor lead quality closely as spend scales — early efficiency sometimes reflects small, warm audience
  • Document what's driving the efficiency (creative, audience, campaign structure) and consider replicating across other auto clients

Emen8  Monitor

Account act_356684308433129 · Sexual health / PrEP awareness / NFP
30d spend
$5,556
Impressions
297,844
CTR
2.64%
LPVs
4,758
Frequency
2.16

Performance vs objective

Awareness objective — no purchase conversions expected Emen8 is a public health client running PrEP and HIV awareness campaigns. ROAS is not the right metric. CTR 2.64% and frequency 2.16 are both healthy for an awareness campaign at this scale.
  • PrEP awareness campaign targeting 40–64: CTR 7.3% — strong for this demographic
  • Frequency 2.16 — healthy, audience receiving but not over-served

Watch points

  • 60% click-to-landing-page-view rate — 40% of clicks not loading the page, suggesting LP speed issue
  • No downstream event defined (resource download, clinic-finder click) — hard to measure meaningful engagement
  • Campaign KPIs not formally defined in Meta — no formal target for reach or link clicks

Recommendations

  • Investigate landing page load speed — 40% drop-off between click and LPV is significant
  • Add a downstream conversion event (e.g. find-a-clinic click, resource download) to measure real engagement
  • Formally set KPI targets (reach, LPV volume) in the campaign settings

The V Spot  Monitor

Account act_404687203502796 · Vegan / eco products / ecommerce
30d spend
$967
Purchases
30
Revenue
$1,799
ROAS
1.86x
Frequency
2.57

What's working

  • 30 purchases in the period — healthy conversion volume for this budget
  • CTR 4.07% — strong, creative resonating with audience
  • CPA $32.23 — reasonable for the category

Opportunities

  • ROAS 1.86 is profitable but modest — test higher-AOV products or bundles to lift average order value (~$60 currently)
  • Add post-purchase email sequences to improve repeat purchase and LTV
  • Monitor frequency (2.57) — getting close to 3, keep an eye on it
  • Strong CTR suggests audience/creative fit is good — the gap is in AOV, not volume

Core Diesel  Monitor

Account act_496482879429973 · Diesel / 4WD performance service · QLD
⚠ Account-level insights were rate-limited during this data pull. Creative-level data was retrieved separately. Re-pull full account metrics when Meta API rate limit resets.

Creative activity (observed)

CreativeSpendCTR
Front Bars$27.741.51%
Remap Post$19.231.84%
Performance Upgrades$11.40

Low per-creative spend suggests budget was distributed across many ads or the rate-limit hit early in the pull.

Recommendations

  • Audit conversion event setup — ensure form submissions, phone clicks, and booking completions are tracked as Meta events
  • TOFU creative library is solid (technical, educational content) — verify BOFU/retargeting is active and converting
  • Re-pull full account insights when rate limit clears to get definitive spend and frequency data

Busselton Automotive  Monitor

Account act_932265525226502 · Auto service · Busselton, WA
30d spend
$204
Leads (pixel)
1
Appt. bookings
7
CTR
5.61%
Frequency
2.01

Tracking note

True CPL may be ~$29, not $204 The pixel recorded 1 lead form submission but also 7 scheduled appointment events. If appointment bookings count as conversions, effective CPL drops to ~$29 — a very different picture. This needs to be confirmed in Meta Events Manager.

Recommendations

  • Confirm conversion event setup — are appointment bookings being counted as leads in Meta?
  • If true CPL is ~$29, this account is performing well and warrants budget increase
  • At $204/month, there is insufficient data to make confident optimisation decisions — minimum $600–$800/month recommended
  • CTR 5.61% is excellent — creative and audience fit is strong